Privacy Policy

Our Commitment

Wandiligong Camping Ground is committed to protecting your privacy and handling your personal information openly and transparently. They adhere to the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) and, where applicable, other data protection laws like the European General Data Protection Regulation (GDPR).

What Personal Information We Collect

Personal information is any information or opinion that identifies an individual. Examples of the personal information they collect include:

Names
Gender
Addresses
Email addresses
Phone numbers
Billing information
Car registration details
Social media details
Account details

They collect this information in several ways:

Directly from customers to provide services.
Through website interactions (using cookies and web beacons) and social media channels.
From suppliers, contractors, and third-party service providers they engage.

What Sensitive Information We Collect

Wandiligong Camping Ground does not collect sensitive information, which includes details like racial or ethnic origin, political opinions, health information, or criminal records.

Website Analytics

They use "cookies" to enhance your website experience. While you can refuse cookies in your browser settings, this might limit some website functionalities. Their website may also contain links to other sites, but they are not responsible for the privacy practices of those external sites.

They utilize analytics tools such as Google Analytics, which sends website traffic data to Google (potentially outside Australia). This data does not identify individual users or link your IP address to other Google data. By using their website, you consent to this data processing. You can opt-out of Google Analytics.

How We Use Personal Information

Wandiligong Camping Ground uses the personal information they collect for the following reasons:

To provide services to customers.
For marketing and research purposes.
To understand website traffic and usage.
To seek feedback on their services.
To manage, improve, and tailor the user experience on their websites.
To facilitate internal and external business processes, including financial operations.
To notify you about important changes or developments to their services.
For closely related secondary purposes where you would reasonably expect such use.

They explicitly state they do not use personal information for any other purposes unless legally required.

When We Disclose Your Personal Information

Wandiligong Camping Ground emphasizes they will never disclose or sell your personal information to third parties for advertising purposes or any other unauthorized purpose.

However, disclosure may occur in the following circumstances:

To other entities they own or control.
To third parties when you provide consent for the use or disclosure.
To third parties they engage to assist in providing services or operating their business (e.g., subcontractors, advisors, suppliers).
When required by law.

They may also share non-personal, de-identified, and aggregated information with third parties for data analytics, research, and promotional purposes.

Security of Personal Information

Your personal information is stored in a way that reasonably protects it from misuse, loss, unauthorized access, modification, or disclosure. They employ a variety of physical, operational, and technological security measures to safeguard this information.

Transfer of Personal Information Outside Australia

Personal information may be stored with offshore cloud service providers. While recipients of your personal information may be located in countries with different privacy laws, Wandiligong Camping Ground ensures that any such transfer complies with their legal obligations.

They note that they have limited control over personal information you share on third-party online applications or services linked to their websites.

Access to or Correction of Your Personal Information

You have the right to access or request correction of your personal information at any time if you believe it is incorrect.

To make any changes to your personal information, you can contact their Privacy Officer by emailing privacy@tasmanholidayparks.com. To protect your information, they may require identification before releasing the requested details.

How Long We Store Information For

Wandiligong Camping Ground will not retain your personal information longer than is required for the purposes for which the information may lawfully be used, determining this period at their discretion.